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Xpert.Time

Xpert Time Management

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Description

All in one application for small and medium companies who aspire to an enterprise like IT landscape with minimal costs and efforts provide. It provides a self-service portal for employees to for time recording, performed tasks, overtime details, holiday planning, creating an updating requests and incidents.

Activities performed by employees are recorded with just few clicks and registered against multiple projects and/or customers. Time spent to complete service requests and solve incidents is recorded and upon approval form team lead/manager transferred to employees monthly time sheet.

Advanced analytics: planned vs spent, employee efficiency, billable time vs total time worked, etc.

Ticket and request management

It allows creation of incidents or requests with just few clicks, update and routing them to different teams, sort and search tickets based on status, owner, customer (service provider view).

Time recording & approval workflows

Create and maintain approval workflows for time recording, holiday planning, overtime claims.

Advanced Analytics & Reporting

Dashboards and reports for : Time spent per employee, team, customer, project, Holiday Team Planner, Project billing report, Customer billing report, Project planning vs actuals

Inventory management

Maintains the the allocation of inventory items (PCs, phones, headphones, monitors) to employees. Provides a unified view for company assets and their allocation history. It can integrate with System Center suite.

Features